Courtney Scott is a visionary leader, industry expert, and passionate advocate in the NDIS disability support sector. As the CEO of Empowered Living Choices (ELC), Courtney is dedicated to delivering high-quality, person-centred care, ensuring individuals with disabilities have the support, respect, and independence they deserve.

With a deep understanding of the NDIS and a steadfast commitment to excellence, integrity, and innovation, Courtney has built ELC into a trusted provider of disability services. What began as a mission to offer better, more compassionate support has grown organically into a thriving organisation, employing over 70 dedicated staff and supporting individuals with complex physical disabilities to live a life of choice, control, and connection.

Courtney’s leadership is defined by her ability to identify gaps in the disability sector and implement meaningful solutions. She has pioneered initiatives that go beyond traditional care models, ensuring that ELC’s clients don’t just receive support but thrive—engaging with their communities, forming meaningful relationships, and living fulfilling lives.

One of Courtney’s core strengths is her commitment to workforce empowerment. She understands that exceptional care starts with valued, well-supported staff, which is why she has championed innovative rostering solutions, staff training, and burnout prevention strategies. Her dedication to employee well-being directly translates into consistent, high-quality care for clients—because when support workers feel empowered, they provide the best possible service. Her efforts recognised and she was awarded Winner of the Women in Business Gold Coast prestige award of Employer of the Year.

Courtney’s impact extends beyond ELC. She is a driven advocate for social change, actively working to improve foster care systems, rehabilitation services, and disability advocacy. Her work is rooted in the belief that every person—regardless of ability or background—deserves dignity, opportunity, and support to reach their full potential. Everyone deserves hope and Empowerment. Her leadership has influenced broader systemic improvements in the disability sector, making ELC not just a service provider, but a leader in best practice, innovation, and community-driven change.

Under Courtney’s guidance, ELC has become more than just an organisation—it is a movement. A place where every person belongs, where high standards of care are the norm, and where real lives are transformed. With a strategic mind, a compassionate heart, and an unwavering dedication to making a difference, Courtney Scott continues to lead ELC with vision, integrity, and purpose—ensuring that every individual, family, and team member feels empowered to live their best life.

With a keen eye for detail and a passion for helping people, Emily Ashton plays a vital role in keeping Empowered Living Choices (ELC) running smoothly. With a strong background in the community sector and administrative roles, Emily brings a wealth of experience, efficiency, and dedication to her work.

Emily thrives in her position because she loves working with the community, being part of an organisation that cares, supporting both the frontline team and management to ensure everything runs seamlessly. She is highly organised, detail-oriented, and proactive in problem-solving, making her an invaluable asset to the team. From managing administrative tasks, coordinating rosters, communicating with staff, clients and the community and managing the reception, she ensures that everything is in place for the team to provide exceptional care.

One of Emily’s greatest strengths is her ability to multitask and stay ahead of challenges. She excels at communication and collaboration, ensuring that internal processes are streamlined, and that staff have the resources they need. Her strong interpersonal skills make her approachable and supportive, fostering a positive and efficient work environment.

What Emily loves most about her job is knowing that her work behind the scenes directly contributes to making a difference in the lives of people with disabilities. By keeping operations efficient and organised, she helps Empowered Living Choices deliver high-quality, person-centered support. Her dedication, reliability, and passion for the community sector make her an essential part of the organisation’s success.