Office of Public Guardian

Empowering Your Role in the NDIS Journey

At Empowered Living Choices (ELC), we help Office of the Public Guardian (OPG) officers deliver consistent, ethical, and person-centred care—so you can feel confident every time you make decisions on behalf of participants.

Understanding your Needs

This page is designed for OPG Officers, Senior Officers, and NDIS Decision Makers who oversee the welfare of participants unable to make their own daily choices. If you’re juggling multiple cases, approving providers, appointing support coordinators, or striving to minimize complaints, you’ll find support here. At ELC, we stand beside you, offering our expertise, advocacy, and genuine care to safeguard participants and uphold the high standards the OPG represents.

Challenges Office of Public Guardian Often Face

Ongoing Complaints and Risk Management

Balancing participant protection with limited time and resources can be overwhelming.

Extensive Caseloads

Handling long, complex coordination for each participant leaves little room to address issues thoroughly.

Ensuring Neutrality with Compassion

You’re dedicated to fairness but worry about appearing cold or detached.

Navigating Multiple Providers

Identifying reputable, ethical services while avoiding system loopholes can be daunting.

Free Guide

“Enhancing Participant Outcomes under Guardianship”

This guide compiles insights and recommendations to help you minimize risks, streamline your workload, and ultimately improve participant outcomes under guardianship.

Download the Guide (PDF)

How Our Approach Helps

Trusted, Boutique Support Services

Our NDIS-registered team delivers person-centred care that upholds your duty of care.
Advanced Risk Management Tools

We use real-time data tracking and thorough incident reporting to reduce complaints and resolve issues promptly.
Clinical Oversight by a Registered Nurse

Our Medical Manager designs individualized care plans, ensuring ethical, safe interventions for high-risk or medically complex cases.
Highly Qualified, Empathetic Staff

Ongoing professional development shapes a workforce prepared to protect clients’ rights and prevent complications.
Proactive Advocacy & Thought Leadership

We continually advocate for system improvements, bridging any gaps in NDIS funding and processes, so you can focus on core OPG responsibilities.

Our Promise to You

Ethical, Person-Centred Care
We prioritize participant choice and dignity in every interaction.
Robust Compliance
Our strict adherence to NDIS standards helps reduce complaints and ensures accountability.
Open, Collaborative Communication
We keep you informed and foster positive relationships among all stakeholders.
Continual Innovation
Through technology and ongoing training, we constantly refine our services to exceed expectations.